The drivers load successfully, but I can’t communicate with my device For earlier Windows XP and Vista computers, the drivers must be downloaded from the Plugable website and installed. If an internet connection is not available, download the latest drivers for the cable from the Plugable driver site here. If it does not load, make sure the computer is connected to the internet. When the cable is plugged into Windows 7 or higher computers, the necessary driver should load automatically. Drivers don’t load correctly, or the cable cannot be seen in Device Manager Other problems can include using an improper cable, incorrect port settings, or a basic incompatibility between the Plugable USB serial adapter and the device it is being connected to. A frequent problem is that the software that is necessary to connect to the device does not work under modern operating systems such as Windows 7 or above. Although this usually works well, a number of problems can crop up because many of the devices people want to connect are older devices with various issues. The Plugable USB serial adapter allows you to connect legacy devices that use RS232 serial communications to computers that do not have a serial port. Originally authored by: David Roberts, December 9, 2013
